backend/app/Services/DashboardService.php

<?php

namespace App\Services;

use App\Models\Booking;
use App\Models\Machine;
use App\Models\MachineEvent;
use App\Models\Supervisor;
use App\Models\Wash;
use Carbon\Carbon;
use Illuminate\Support\Collection;

class DashboardService
{
    /**
     * @return array<string, mixed>
     */
    public function getKpis(Supervisor $supervisor): array
    {
        $offlineThresholdMinutes = (int) config('laverie.machine.offline_threshold_minutes', 10);
        $today = Carbon::today();

        $washQuery = $this->washQuery($supervisor)->whereDate('started_at', $today);
        $bookingQuery = $this->bookingQuery($supervisor)->whereDate('slot_start', $today);
        $machineQuery = $this->machineQuery($supervisor);

        $offlineThreshold = now()->subMinutes($offlineThresholdMinutes);

        $offlineCount = (clone $machineQuery)
            ->where(function ($query) use ($offlineThreshold) {
                $query->where('status', 'offline')
                    ->orWhere(function ($query) use ($offlineThreshold) {
                        $query->where('last_heartbeat_at', '<', $offlineThreshold)
                            ->orWhereNull('last_heartbeat_at');
                    });
            })
            ->count();

        return [
            'revenue_today' => (float) (clone $washQuery)
                ->where('status', 'completed')
                ->sum('cost'),
            'washes_today' => (clone $washQuery)->count(),
            'bookings_today' => (clone $bookingQuery)->count(),
            'offline_machines' => $offlineCount,
            'machines_total' => (clone $machineQuery)->count(),
        ];
    }

    /**
     * @return Collection<int, array<string, mixed>>
     */
    public function getAlerts(Supervisor $supervisor, int $limit = 10): Collection
    {
        $machineIds = $this->machineQuery($supervisor)->pluck('id');

        if ($machineIds->isEmpty()) {
            return collect();
        }

        $errorMachines = Machine::query()
            ->whereIn('id', $machineIds)
            ->whereIn('status', ['error', 'maintenance', 'offline'])
            ->with('establishment:id,name')
            ->limit($limit)
            ->get()
            ->map(fn (Machine $machine) => [
                'type' => 'machine_status',
                'severity' => $machine->status === 'error' ? 'high' : 'medium',
                'message' => sprintf(
                    '%s (%s) — %s',
                    $machine->name,
                    $machine->establishment?->name ?? '—',
                    $this->machineStatusLabel($machine->status),
                ),
                'occurred_at' => $machine->updated_at?->toIso8601String(),
            ]);

        $recentEvents = MachineEvent::query()
            ->whereIn('machine_id', $machineIds)
            ->whereIn('event_type', ['error_reported', 'machine_offline', 'cycle_failed'])
            ->with('machine:id,name,establishment_id', 'machine.establishment:id,name')
            ->orderByDesc('occurred_at')
            ->limit($limit)
            ->get()
            ->map(fn (MachineEvent $event) => [
                'type' => 'machine_event',
                'severity' => $event->event_type === 'error_reported' ? 'high' : 'medium',
                'message' => sprintf(
                    '%s — %s',
                    $event->machine?->name ?? 'Machine',
                    $this->eventTypeLabel($event->event_type),
                ),
                'occurred_at' => $event->occurred_at?->toIso8601String(),
            ]);

        return $errorMachines
            ->concat($recentEvents)
            ->sortByDesc('occurred_at')
            ->take($limit)
            ->values();
    }

    /**
     * @return Collection<int, array<string, mixed>>
     */
    public function getMachinesOverview(Supervisor $supervisor): Collection
    {
        return $this->machineQuery($supervisor)
            ->with('establishment:id,name')
            ->orderBy('name')
            ->limit(12)
            ->get()
            ->map(fn (Machine $machine) => [
                'uuid' => $machine->uuid,
                'name' => $machine->name,
                'type' => $machine->type,
                'type_label' => $this->machineTypeLabel($machine->type),
                'status' => $machine->status,
                'status_label' => $this->machineStatusLabel($machine->status),
                'establishment_name' => $machine->establishment?->name,
                'last_heartbeat_at' => $machine->last_heartbeat_at?->toIso8601String(),
            ]);
    }

    private function machineQuery(Supervisor $supervisor)
    {
        $query = Machine::query()->whereHas('establishment', function ($query) use ($supervisor) {
            $query->where('organization_id', $supervisor->organization_id);

            if ($supervisor->establishment_id !== null) {
                $query->where('id', $supervisor->establishment_id);
            }
        });

        if ($supervisor->establishment_id !== null) {
            $query->where('establishment_id', $supervisor->establishment_id);
        }

        return $query;
    }

    private function washQuery(Supervisor $supervisor)
    {
        return Wash::query()->whereHas('machine.establishment', function ($query) use ($supervisor) {
            $query->where('organization_id', $supervisor->organization_id);

            if ($supervisor->establishment_id !== null) {
                $query->where('id', $supervisor->establishment_id);
            }
        });
    }

    private function bookingQuery(Supervisor $supervisor)
    {
        return Booking::query()->whereHas('machine.establishment', function ($query) use ($supervisor) {
            $query->where('organization_id', $supervisor->organization_id);

            if ($supervisor->establishment_id !== null) {
                $query->where('id', $supervisor->establishment_id);
            }
        });
    }

    private function machineStatusLabel(string $status): string
    {
        return match ($status) {
            'available' => 'Disponible',
            'reserved' => 'Réservée',
            'running' => 'En cours',
            'maintenance' => 'Maintenance',
            'offline' => 'Hors ligne',
            'error' => 'Erreur',
            default => $status,
        };
    }

    private function machineTypeLabel(string $type): string
    {
        return match ($type) {
            'washer_small' => 'Lave-linge petit',
            'washer_large' => 'Lave-linge grand',
            'dryer_small' => 'Sèche-linge petit',
            'dryer_large' => 'Sèche-linge grand',
            default => $type,
        };
    }

    private function eventTypeLabel(string $type): string
    {
        return match ($type) {
            'error_reported' => 'Erreur signalée',
            'machine_offline' => 'Machine hors ligne',
            'cycle_failed' => 'Cycle échoué',
            default => $type,
        };
    }
}